Returns and Refund Policy

At MarinePartsOnly.com, we want you to be completely satisfied with your purchase. Below are our guidelines for returns and exchanges, applicable for up to 30 days from delivery. After this period, items are only warranted under our standard limited warranty. Please note all returned items will be subjected to a rigorous inspection.

Returns

Returns will be accepted within 30 days from delivery. MarinePartsOnly.com may charge up to a $99 restocking fee to cover expenses such as shipping costs and credit card transaction fees.

30 Day Satisfaction Guarantee

We will accept returned merchandise within the first 30 days after delivery under the following conditions:

● Contact Customer Service: Before returning any item, you must contact our Customer
Service team.

● Original Packaging and Documents: All original packaging, manuals, documents, etc. must be included with the returned merchandise.

● Intact Packaging: The returned merchandise must be received in its original packaging, which must be intact and undamaged. Absence of the original packaging will void the guarantee.

● Undamaged Merchandise: Returned merchandise cannot be damaged or altered in
any fashion. Failure to comply will void the guarantee and warranty.

● Unmounted Wheels: Returned wheels must not have been previously mounted.

● Customer Responsibility for Shipping: Customers are responsible for return shipping
and insurance fees. Uninsured items damaged in shipping will void the guarantee.

● Restocking Charges:

○ Returned wheels and tires that are functional, undamaged, and free of defects
may be subjected to a restocking charge of $99.00. If the item shows signs of
wear, cosmetic blemishes, or missing parts, the cost to recondition the item will
be deducted from the refund.

○ Returned accessories that are functional, undamaged, and free of defects may
be subjected to a restocking charge of $15.00. If the item shows signs of wear,
cosmetic blemishes, or damage, the cost to recondition the product will be
deducted from the refund.

● Refund Amount:

The refunded amount will consist of the invoice amount of the item,
less the restocking fee if applicable. Original charges for shipping, handling, etc. will not
be refunded.

Damaged in Shipping

If the product has been damaged in shipping, please prepare proof (such as photographic evidence) and contact Customer Service immediately.

Damaged by Customer

Unfortunately, MarinePartsOnly.com will not accept returns or exchanges for any product that has been damaged by the customer. This includes damage from customer misuse, missing parts, or items in unsellable condition due to customer tampering, and the warranty will become void.

Stolen/Missing Items

Once the package is delivered and the shipping provider has marked it as delivered, we are no longer responsible for the items. If you live in an apartment, please make sure it is delivered to a secure location.

Product Purchased from Another Vendor

Only products purchased directly from MarinePartsOnly.com are eligible for returns. Products purchased from other retailers must be returned to that retailer.

Exchanges

In the event the wrong item was shipped, MarinePartsOnly.com will exchange the product for the item identified on the order. The following conditions apply:

● Contact Customer Service: Before returning any item, you must contact our Customer
Service team.
● Original Packaging and Documents: All original packaging, manuals, documents, etc. must be included with the returned merchandise.
● Intact Packaging: The returned merchandise must be received in its original packaging, which must be intact and undamaged. Absence of the original packaging will void the exchange.
● Undamaged Merchandise: Returned merchandise cannot be damaged or altered in
any fashion. Failure to comply will void the exchange, guarantee, and warranty.
● Return Shipping: MarinePartsOnly.com is responsible for return shipping and insurance fees.

For any questions or further assistance, please contact our Customer Service team. Thank you or choosing MarinePartsOnly.com for your automotive wheel needs.

This detailed returns and exchanges policy ensures clarity and transparency, helping customers understand their rights and responsibilities when returning or exchanging products.